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Computer Information Technology - Help Desk Operations

Curriculum Description

The Computer Information Technology curriculum is designed to prepare graduates for employment with organizations that use computers to process, manage, and communicate information. This is a flexible curriculum that can be customized to meet community information systems needs.

Course work will develop a student’s ability to communicate complex technical issues related to computer hardware, software, and networks in a manner that computer users can understand. Classes cover computer operations and terminology, operating systems, database, networking, security, and technical support.

Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to manage information. Graduates should be prepared to sit for industry-recognized certification exams.

The following represents one way in which the program of study can be completed. Students who aren’t able to follow this plan should consult their academic advisor to be sure that they take courses in the best order for their success.

Certificate

C25260H
Day, Evening and Online
POS Approved: Fall 2010

Fall Semester

Course	Course Title	Class Hours	Lab/Shop Hours	Clinical/WBL Hours	Credit Hours
Select one:
CIS 110	Introduction to Computers	(2)	(2)	(0)	(3)
	OR
CIS 111	Basic PC Literacy	1	2	0	2
CTS 285	Systems Analysis & Design	3	0	0	3
NET 110	Networking Concepts	2	2	0	3
	Total:	6	4	0	8

Spring Semester

Course	Course Title	Class Hours	Lab/Shop Hours	Credit Hours
CIS 115	Intro to Prog & Logic	2	3	3
CTS 120	Hardware/Software Support	2	3	3
CTS 155	Tech Support Functions	2	2	3
	Total:	6	8	9

Total Credit Hours: 17

Additional Information

* CTS 115 frequently offered in summer term only.

**Hours will vary depending on course selection.

C25260H