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Quality Management

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
ISC 131 Quality Management 3 0 0 3
Prerequisites: None
Corequisites: None
Effective Term: Summer 1997

This course provides a study and analysis of the aspects and implications of quality management that lead to customer satisfaction through continuous quality improvement. Topics include Total Quality Management, ISO 9000, organizing for quality, supplier/vendor relationships, and the role of leadership in quality management. Upon completion, students should be able to demonstrate an understanding of quality management concepts and techniques.

This Course can be found in these Programs of Study