You currently viewing the 2013 - 2014 Academic Catalog. The current catalog is located here.
Computer Train/Support
| Course | Course Title | Class | Lab/ Shop | Clinical/ Co-op | Credit |
|---|---|---|---|---|---|
| CTS 217 | Computer Train/Support | 2 | 2 | 0 | 3 |
| Prerequisites: None | |||||
| Corequisites: None | |||||
| Effective Term: Spring 2006 | |||||
This course introduces computer training and support techniques. Topics include methods of adult learning, training design, delivery, and evaluation, creating documentation, and user support methods. Upon completion, students should be able to design and implement training and provide continued support for computer users. |
|||||
This Course can be found in these Programs of Study
- Computer Information Technology -
Helpdesk Operations - Diploma (Day and Online) - Computer Information Technology -
Helpdesk Operations - Diploma (Evening and Online)