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Adv Tech Supp Functions NOT AVAILABLE 2017FA

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
CTS 255 Adv Tech Supp Functions NOT AVAILABLE 2017FA 2 2 0 3
Prerequisites: CTS 155
Corequisites: None
Effective Term: Spring 2006

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Topics include technical support management techniques, evaluation, and methods of deployment for technical support technologies. Upon completion, students should be able to determine the best technologies to support and solve more complex technical support problems.

2017FA – Course Not Available. Please see your advisor.
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