HVACR Customer Relations NEW 2020FA
|Course||Course Title||Class||Lab/ Shop||Clinical/ Co-op||Credit|
|AHR 180||HVACR Customer Relations NEW 2020FA||1||0||0||1|
|Effective Term: Summer 1997|
This course introduces common business and customer relation practices that may be encountered in HVACR. Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints.
2020FA - New Course (S12067)
- : Comprehensive Articulation Agreement - This course is recommended for students transferring to a four-year university.
- : Local Requirement
- : Instructional Service Agreement
- : Universal General Education Transfer Component (UGETC)
- : Global Distinction
- : Requisite(s)
This Course can be found in these Programs of Study
- Air Conditioning, Heating, and Refrigeration Technology - Diploma (Day)