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HVACR Customer Relations NEW 2020FA

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
AHR 180 HVACR Customer Relations NEW 2020FA 1 0 0 1
Prerequisites: None
Corequisites: None
Effective Term: Summer 1997

This course introduces common business and customer relation practices that may be encountered in HVACR. Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints.

2020FA - New Course (S12067)

This Course can be found in these Programs of Study