You currently viewing the 2013 - 2014 Academic Catalog. The current catalog is located here.
Customer Service
Course | Course Title | Class | Lab/ Shop | Clinical/ Co-op | Credit |
---|---|---|---|---|---|
MKT 223 | Customer Service | 3 | 0 | 0 | 3 |
Prerequisites: RED 090 | |||||
Corequisites: None | |||||
Effective Term: Summer 1997 | |||||
This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations. 2012FA New Local Prereq: RED 090 |
This Course can be found in these Programs of Study
- Business Administration -
Customer Service - Certificate (Day, Evening and Online) - Financial Services - Associate in Applied Science (Day and Online)
- Financial Services - Associate in Applied Science (Evening and Online)