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Adv Tech Supp Functions
Course | Course Title | Class | Lab/ Shop | Clinical/ Co-op | Credit |
---|---|---|---|---|---|
CTS 255 | Adv Tech Supp Functions | 2 | 2 | 0 | 3 |
Prerequisites: CTS 155 | |||||
Corequisites: None | |||||
Effective Term: Spring 2006 | |||||
This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Topics include technical support management techniques, evaluation, and methods of deployment for technical support technologies. Upon completion, students should be able to determine the best technologies to support and solve more complex technical support problems. |