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Customer Service
| Course | Course Title | Class | Lab/ Shop | Clinical/ Co-op | Credit |
|---|---|---|---|---|---|
| MKT 223 | Customer Service | 3 | 0 | 0 | 3 |
| Prerequisites: DRE 098 | |||||
| Corequisites: None | |||||
| Effective Term: Summer 1997 | |||||
This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations. 2012FA - New Local Prereq: RED 090 2014FA - Revised Local Prereq from RED 090 to DRE 098 |
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This Course can be found in these Programs of Study
- Business Administration
-Customer Service - Certificate (Day, Evening and Online) - Financial Services - Associate in Applied Science (Day and Online)
- Financial Services - Associate in Applied Science (Evening and Online)
- Nonprofit Leadership and Management - Marketing - Certificate NEW (Day, Evening and Online)
- Office Administration - Associate in Applied Science (Day and Evening)