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Tech Support Functions

Course Course Title Class Lab/ Shop Clinical/ Co-op Credit
CTS 155 Tech Support Functions 2 2 0 3
Prerequisites: None
Corequisites: None
Effective Term: Spring 2006

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.

This Course can be found in these Programs of Study

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