You currently viewing the 2019 - 2020 Academic Catalog/Student Handbook. The current catalog is located here.
Customer Service REVISED REQUISITE
| Course | Course Title | Class | Lab/ Shop | Clinical/ Co-op | Credit |
|---|---|---|---|---|---|
| MKT 223 | Customer Service REVISED REQUISITE | 3 | 0 | 0 | 3 |
| Prerequisites: DRE 098 or ENG 002 | |||||
| Corequisites: None | |||||
| Effective Term: Summer 1997 | |||||
This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations. 2012FA - New Local Prereq: RED 090 2014FA - Revised Local Prereq from RED 090 to DRE 098 2019SP - Revised Local Prereq: Add ENG 002 |
|||||
This Course can be found in these Programs of Study
- Accounting and Finance - Financial Services Track - Associate in Applied Science (Day and Online)
- Accounting and Finance - Financial Services Track - Associate in Applied Science (Evening and Online)
- Business Administration - Customer Service - Certificate (Day, Evening and Online)
- Nonprofit Leadership and Management - Marketing - Certificate (Day, Evening and Online)
- Office Administration - Associate in Applied Science (Day and Evening)
- Office Administration - Diploma (Day and Evening)