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Computer Training/Support
| Course | Course Title | Class | Lab/ Shop | Clinical/ Co-op | Credit |
|---|---|---|---|---|---|
| CTS 217 | Computer Training/Support | 2 | 2 | 0 | 3 |
| Prerequisites: None | |||||
| Corequisites: None | |||||
| Effective Term: Spring 2006 | |||||
This course introduces computer training and support techniques. Topics include methods of adult learning, training design, delivery, and evaluation, creating documentation, and user support methods. Upon completion, students should be able to design and implement training and provide continued support for computer users. |
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This Course can be found in these Programs of Study
- IT-Technical Support & Services - A+ - Certificate (Day, Evening, Online)
- IT-Technical Support & Services - Help Desk - Certificate (Day, Online)
- IT-Technical Support & Services REVISED - Associate in Applied Science (Day, Evening, Online)